You Have Questions?

We've got answers!

How can we help?

FAQ

Care and Material

How do I wash my Core Chaud grip socks? How do I wear my socks?

Machine wash cold * Do not bleach * Do not use fabric softener * Tumble dry low heat *

Core Chaud merino wool blend grip socks become softer with washing and use. After a few washes, seams along the toe box will soften and the sock will further conform to the foot.

Pilling is normal to fabric, including wool. To reduce the pilling and extend the life and beauty of your Core Chaud studio socks, we recommend washing the socks inside out.

We also recommend wearing your socks exclusively for Pilates, barre and yoga classes and handling them with extra love and care outside of class (i.e. keeping them away from velcro and other materials to prevent snagging).

Why wool?

Our founder created Core Chaud studio grip socks because her feet were always cold when teaching Pilates classes. Our beautiful grip socks are constructed out of a soft merino/acrylic wool blend with polyamide and elastane to keep the feet warm and comfortable while providing breathability and flexibility. 

Our socks also have 100% silicone bottom grips to keep your feet stabie in movement and to prevent them from slipping.

Size Chart and Ordering

What size should I buy?

Our sizes are S/M (1), M/L (2) and L/XL (3). For further details, please refer to our Size Chart located underneath the individual product listings in the Shop.

**NOTE Re: Core Chaud Ballet Sizing - for pastel ballet colors only, if you are in between sizes, we recommend sizing down for a more snug fit. All other ballets run true to size.**

Can I cancel my order?

We are sorry, but we are unable to cancel orders after they are placed.

Should your socks not work out, please see our Returns & Exchanges policy.

Wholesale Inquiries

Can I sell Core Chaud grip socks in my studio?

We would love for you to carry Core Chaud grip socks in your studio! Please contact us at wholesale@corechaud.com for an application.

Press & Media

Do you work with influencers?

We love to collaborate with athletes, fitness instructors and other influencers. If you are interested in becoming an affiliate please contact us at pr@corechaud.com with your social media handles and a breakdown of your reach.

Do you collaborate with other brands?

We love to collaborate with other wellness bloggers and health and fitness brands. If you are interested in a collaboration please contact us at pr@corechaud.com.

Shipping

What is the shipping policy?

We offer flat rate shipping of $8 for standard 3-5 business day delivery within the continental United States. For orders $50+, shipping is FREE!

We use all major carriers to ship our socks.
Express 2 day shipping (no Saturday delivery) is available for $24.99. We do not currently offer overnight shipping, and cannot guarantee that your order will deliver within 1 business day when electing this service.

*Please be advised that orders must be placed before 12 pm pacific time on a business day in order to receive your socks within 2 business days. To receive your socks by Friday, be sure to order by Wednesday before 12 pm pacific time.

After placing your order, you will receive an order confirmation email. Once your order is fulfilled, you will receive an email notification with your tracking information.

For shipping internationally to Canada, the United Kingdom, Australia and New Zealand, we offer carrier rate shipping.

**Please note that our carriers have advised us shipping may take longer than expected due to holiday tempo and consumer demand. Once a package has been tendered with the carrier we cannot control any unforeseen carrier delays or delivery exceptions, due to Covid-19 safety protocols and/or unexpected inclement weather.

**Shipping fees are non-refundable.

Do you ship overseas?

Yes! We are proud to offer carrier rate shipping to Canada, the United Kingdom, Australia and New Zealand at this time.

Returns & Exchanges

What is the return policy?

We love our Core Chaud socks, and we are pretty confident you will too!

Return request.

If for any reason you are unhappy with your socks, you may request a return within 30 days of purchase for a refund to your original payment method.

Return requests made after 30 days of purchase but before 60 days will receive store credit.

To begin a return request, please email us at returns@corechaud.com.

Condition of socks.

We will only accept a return of socks that are in their unworn, unwashed condition and in their original packaging. We do not accept returns if the socks have been removed from their packaging and/or the packaging has been removed and damaged.

Damages.

Please inspect your socks after receiving them and contact us immediately if they are defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions/Non-returnable items.

*Socks that have been removed from their packaging and/or the packaging has been damaged in any way. 

*Socks that that have been purchased as Final Sale.

*Gift cards.

Exchanges.

The fastest way to ensure you get what you want is to return the socks you have. Once the return is accepted, make a separate purchase for new socks.

If you have any additional questions, please reach out to us at customerservice@corechaud.com and we are happy to help!

Get in touch!

Have questions about your order?